Pickleball is a paddle sport that combines elements of tennis, badminton, and ping-pong, played with a paddle and a plastic ball on a court like a badminton court.
What types of pickleball paddles do you sell?
We offer a wide range of paddles, including composite, graphite, and wooden paddles, catering to beginners, intermediate, and advanced players.
How do I choose the right pickleball paddle?
The right paddle depends on factors like shape, weight, grip size, material, and your skill level. Check our Paddle Buying Guide for more details or reach our experts via email at ipickleballshop@gmail.com.
Do you offer beginner pickleball sets?
Yes, we offer starter kits that include paddles, balls, and a carrying case, perfect for beginners.
What brands of pickleball products do you carry?
We carry top brands like JOOLA, Franklin, ProXR, Diadem, and more.
Do you sell pickleball apparel and accessories?
Yes, we offer pickleball-specific apparel, including moisture-wicking shirts, shorts, and shoes, as well as accessories like bags, hats, and grips.
Shipping and Orders
What are your shipping options?
We offer standard and expedited shipping options. Orders over $75.00 qualify for free shipping within the U.S.
How long will it take for my order to arrive?
Orders are typically processed within 24-48 hours. Delivery times vary based on your location and shipping method chosen at checkout.
Do you ship internationally?
Not at this time but we are working on reaching out internationally soon.
How can I track my order?
Once your order has shipped, you will receive a tracking number via email to monitor its status.
Returns and Exchanges
What is your return policy?
We offer a 30-day return policy on most products. Items must be in unused condition with original packaging. Please refer to our Returns page for details.
How do I initiate a return or exchange?
You can initiate a return or exchange by contacting our customer service team, or via your account dashboard if you made the purchase online.
Can I return or exchange an item that has been used?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
Product Information
How are pickleball balls different from other sports balls?
Pickleball balls are made of plastic, feature holes, and are specifically designed for indoor or outdoor play. They are different from tennis or wiffle balls.
What is the difference between indoor and outdoor pickleball balls?
Indoor balls are softer with larger holes, while outdoor balls are harder with smaller holes to withstand wind and rougher surfaces.
How do I care for my pickleball paddle?
To extend the life of your paddle, avoid exposing it to extreme heat or moisture, and clean it regularly with a pickleball paddle eraser.
Customer Support
How can I contact customer service?
You can reach us via email at support@ipickleball.co or chat with us during our business hours.
Do you offer a warranty on your products?
Most paddles and equipment come with a manufacturer’s warranty. Check the product page or reach out to our team for specific warranty details.
Do you offer gift cards?
Yes, we offer electronic gift cards, available for purchase on our website.
Can I place a bulk order for a team or organization?
Absolutely! Contact us for special pricing on bulk orders for teams, clubs, or events.
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